Returns & Exchanges
At DUER, we want you to be completely satisfied with your performance denim. If your gear isn't the perfect fit, you can return or exchange unwashed and unworn items within 30 days of purchase.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the request.
Choose Your Option
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
Pack and Label
Print your prepaid shipping label and securely package your items, ensuring all original tags are still attached.
Ship It Back
Drop your package off at any authorized carrier location and we will process your request within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing